Tag Archives: spectrumprotect

Spectrum Protect: Failed to prepare update packages.

Posted by xaminmo

OpCenter GUI Failed to prepare update packages, and the button is greyed out.
We have never been able to use OpCenter client updates.

We’ve gone through the steps in the 8.1.007 release notes
https://www.ibm.com/support/pages/ibm-spectrum-protect-version-817000-fix-pack-readme-files
* Command routing works from hub to spoke and spoke to hub.
* Every server has a FILE class, and half have a directory class pool.
* Every server has an HLA and LLA set.
* Most of our clients to use cad with passwordaccc=generate

We’ve gone through the dependencies in opcenter help, which is mostly the same.

We have tried deleting the DEPLOY nodes and letting them re-replicate.

Protect: TSM1>q act begind=-1 endd=today msgno=3759
02/07/23 08:00:31 ANR3759E An error occurred during the replication of client update packages from node IBM_DEPLOY_CLIENT_UNX to the monitored server, TSM2. The return code is 18. (PROCESS: 1612)
02/07/23 08:00:31 ANR3759E An error occurred during the replication of client update packages from node IBM_DEPLOY_CLIENT_WIN to the monitored server, TSM2. The return code is 18. (PROCESS: 1613)

Reset the remote clients that are failing

TSM2: DEL FI IBM_DEPLOY_CLIENT_UNX *
TSM2: DEL FI IBM_DEPLOY_CLIENT_WIN *

TSM2: remove replnode IBM_DEPLOY_CLIENT_UNX server=TSM1
TSM2: remove replnode IBM_DEPLOY_CLIENT_WIN server=TSM1

TSM2: remove node IBM_DEPLOY_CLIENT_UNX
TSM2: remove node IBM_DEPLOY_CLIENT_WIN

Reset deploypkgmgr – not really needed

SET DEPLOYPKGMGR off
SET DEPLOYREPOSITORY /sp/software/octemp/downloads/
SET DEPLOYMAXPKGS 4
SET DEPLOYPKGMGR on

HELPS – The underlying hidden command that does the sync.

refresh pkg clean=no startnow=yes

Once this processes, the button turned blue.

Asked IBM to address this because if there are multiple spokes, failure of one spoke should not block the others.


Spectrum Protect (TSM) Operations Center on Ubuntu LTS

Posted by xaminmo

Per IBM, the Spectrum Protect server is supported on Ubuntu LTS 14, 16, 18, and 20 (aka 2014.04, 2016.04, etc.) 

https://www.ibm.com/support/pages/overview-ibm-spectrum-protect-supported-operating-systems

However, Operations Center (web GUI) is not supported on Ubuntu, only RHEL and SLES.

https://www.ibm.com/support/pages/ibm-spectrum-protect-operations-center-software-and-hardware-requirements

./install.sh -c
Validating package prerequisites...
=====> IBM Installation Manager> Update> Prerequisites
Validation results:
* [ERROR] IBM Spectrum Protect Operations Center 8.1.12000.20210326_0723 contains validation errors.
1. ERROR: The operating system on which you are installing the product is not supported. For more information, see http://www.ibm.com/support/docview.wss?uid=swg21243309.

Enter the number of the error or warning message above to view more details.

To skipp the OS and platform checks, and convert the ERROR into WARNING:

./install.sh -c -vmargs "-DBYPASS_TSM_REQ_CHECKS=true"
Validation results:
* [WARNING] IBM Spectrum Protect Operations Center 8.1.12000.20210326_0723 contains validation warning.
1. WARNING: The operating system on which you are installing the product is not supported. For more information, see http://www.ibm.com/support/docview.wss?uid=swg21243309.

Enter the number of the error or warning message above to view more details.

I recommend ONLY install/update Operations Center with this, and then exit and go back in normally to make sure the other filesets validate okay.